An extra pairs of hands is always helpful. We have lots of jobs and activities when an extra adult would make all the difference. All of the activities will be planned by the staff for you to assist with. There also jobs making and maintaining resources for those people who don’t wish to work directly with the children. All volunteers will be subject to checking through the Criminal Records Bureau. Please speak to one of the staff if you can volunteer your help.
Concerns and complaints
Although complaints are rare, from time to time parents may have issues they wish to discuss. In the first instance, parents should speak to the class teacher. A copy of the school’s complaints procedure is available from the school office.
It may be helpful for parents to know that the headteacher is required by law to report any obvious or suspected cases of child abuse. This procedure is intended to protect children at risk and schools are encouraged to take the attitude that where there are grounds for suspicion it is better to be safe than sorry. This does mean that headteachers are at risk of upsetting some parents by reporting a case which, on investigation, proves unfounded. In such circumstances, it is hoped that parents, appreciating how difficult it is for headteachers to carry out this delicate responsibility, would accept that the headteacher was acting in what was believed to be the child’s best interest.
Freedom of Information
The Freedom of Information Act (2000) requires schools to provide assistance to anyone requesting information that is held. The procedure for doing this is in our publication scheme which is available from the school office.
The school holds information on pupils in order to support their teaching and learning, to monitor and report on their progress, to provide pastoral care, and to assess how well the school is doing. From time to time the school is required to pass on some of this data to the local authority, the Department for Education, and other agencies. Children have a general right of access to personal data held on them, with parents exercising this right on their behalf if they are too young to do so.